ONE PLACE Family justice center

530 S. Lawrence Street | Montgomery, AL  36104
Phone 334.262.7378

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Job Announcement: Case Manager

26 Oct 2022 8:00 AM | Anonymous

Position Title: Case Manager

Reports To: Lead Case Manager 

Status:  Full-Time, Exempt 

Hours: Monday-Friday; 8:00 am - 5:00 pm; may require working outside regular business hours; nights; weekends and/or holidays 

Work Site: One Place Family Justice Center 530 S. Lawrence Street Montgomery, AL 

Summary: Provide comprehensive victim advocacy and case management services to clients of domestic/dating violence, stalking, human trafficking, sexual assault, elder and child abuse. 

Major Tasks and Duties:

  • Provide comprehensive case management services to include advocacy, referral and information, and follow-up to clients of domestic/dating violence, stalking, human trafficking, sexual assault, elder and child abuse.
  • Establish personal rapport with clients while thoroughly assessing for crisis intervention, safety planning, emergency food, shelter, clothing, transportation and emergency legal services and criminal justice assistance.
  • Educate clients about available services and related program guidelines
  • Maintain client and operational confidentiality
  • Work with clients to assess the impact of the crime and assist in the management of practical problems created by the victimization
  • Maintain case records by documenting client activity and actions
  • Monitor progress of client goals by initial follow up
  • Coordinate with other FJC partners and staff to ensure client receive appropriate services in accordance with his/her wishes.
  • Attends applicable meetings and training.
  • Other duties as assigned.

Knowledge, Skills and Abilities:
  • Knowledge of and experience in the field of domestic violence, sexual assault and/or antiĀ­trafficking.
  • Excellent public speaking skills and ability to provide education and training in formal and informal settings.
  • Effective verbal and written communication skills. Ability to inspire and motivate participants and help them overcome barriers. Bilingual (English/Spanish) preferred.
  • Proficient in Microsoft Office Suite.
  • Ability to maintain clear, sufficient case notes on all clients.
  • Familiarity with an ethnically/socially diverse community, and a variety of mentoring concepts and techniques.
  • Willing to work non-traditional hours and days to meet the needs of this position.
  • Ability to work well with a diverse population.

Minimum Qualifications:

  • A minimum of a bachelor's degree in Social Work, Psychology, Sociology, Human Services or related field. Master's degree preferred. Work experience may substitute required education on a year-by-year basis.
  • Minimum of two years related work experience providing case management or related supportive services.
  • Maintain a valid Alabama driver's license, reliable transportation, adequate auto insurance as required by State law.
  • Pass required background check.
Case Manager Job Description - Updated 2/25/2022


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