A. Provides supervision and administrative direction for the FJC under the Executive Director's authority, including victim/survivor assistance, making volunteer staff assignments, overseeing operations, and training of volunteers and other staff. Essential functions include:
Works closely with victim service providers
Provides direct victim/survivor assistance and emotional support
Participates in the High Alert Lethality Team
Monitors defendant information regarding active cases including warrants, conditions of release, 911 calls, and notes of contact with victim for the purpose of security for our victims
Participates in the implementation and monitoring of One Place's required victim data collection, evaluation, and reporting requirements
Ensures victim program services are operating efficiently
Maintains operational services
Monitors FJC staff and volunteers
Recruits and assists volunteers
Orients and trains volunteers
Prepares time sheets
Ensures personnel files are up to date and secure
Provides on the job and other training opportunities for the staff
Oversees building tours and scheduling other events related to the FJC
Handles the scheduling of the Training Room and Scheduling Equipment and tables
B. Works closely with the Executive Director in order to properly implement new procedures, prepare reports, and perform accounting/bookkeeping duties related to all monetary transactions of the FJC. Must maintain order and confidentiality of records. Essential functions include:
Helps prepare grant applications
Works with other agencies, organizations and groups
Updates organizational memberships
Helps prepare monthly report
Designs and implement office policies
Establishes standards and procedures
Maintains office records
Ensures filing systems are maintained and up to date
Defines procedures for record retention
Ensures protection and security of files and records
Ensures effective transfer of files and records
Transfers and disposes of records according to retention schedules and policies
Plans and implements office systems, layout and equipment procurement
C. Performs administrative and clerical duties in support of activities at the FJC as needed. Essential functions include:
Knowledge of the structure and scope of non-profits.
Knowledge of basic supervisory principles, including planning of work schedules, assigning tasks, delegating responsibility, communicating objectives, and appraising job performance.
Knowledge of computerized information systems and databases in order to search information related to victims and to organize, store, and retrieve case files and other pertinent information.
Knowledge of basic accounting/bookkeeping procedures needed for daily ledger entries, monthly balancing, closing of ledgers, and disbursement of funds.
Knowledge of preparing monthly report for the Executive Director.
Knowledge of standard records keeping and clerical methods.
Knowledge of receipts of monies, disbursing monies, preparing deposit slips, and recording other financial information.
Knowledge of word processing applications, typewriter, office equipment, and desktop computers.
Knowledge of general office management principles.
Knowledge of accepted protocol to use when handling phone calls, radio calls, and addressing staff or visitors.
Skill in oral communication to include using tact and diplomacy, being articulate and concise, resolving conflicts and problems, diffusing tense situations, and being patient and empathetic in order to relay, exchange, or obtain important information.
Skill in writing to include clarity, conciseness, and logical ordering of ideas.
Skill in organizing files of documents and records and retrieving said information.
Ability to assume responsibility and exert leadership in supervising other staff and overseeing operations.
Ability to maintain effective working relations with the general public, outside agencies, co-workers and volunteers.
Ability to handle information of a sensitive and confidential nature and to maintain the confidentiality of legal, criminal, or personnel matters using knowledge of what information can be provided or released.
Ability to assemble or organize files and reports to determine the best way to compile information or data, where to access information, and how to format or present information effectively.
Ability to work without close supervision and to determine work priorities and methods to meet the Center's goals and objectives.
